Terms of Service

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. By registering, you represent and warrant that you meet these requirements.

2. Accounts and Registration

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account.
• You agree to notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms or that remain inactive for an extended period.

3. Subscriptions and Billing

GED offers subscription plans through Google Play Billing. All payments are processed by Google Play and are subject to Google Play's terms and policies.

• Free trial: New users may receive a 14-day free trial. At the end of the trial, the selected subscription will automatically begin billing unless cancelled through Google Play before the trial ends.
• Auto-renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.
• Cancellation: You can cancel your subscription at any time through your Google Play account settings. Cancellation takes effect at the end of the current billing period.
• No refunds: We do not provide refunds for partial billing periods or unused trial days.
• Price changes: We may change subscription prices with reasonable notice. Price changes take effect at the next billing cycle.

4. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose.
• Attempt to gain unauthorized access to any part of the Service, servers, or networks.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Upload malicious code, viruses, or harmful materials.
• Share your account credentials with others or allow others to use your account.
• Use automated systems (bots, scrapers) to access the Service without written permission.

5. Diagnostic Content Disclaimer

IMPORTANT: Green Equipment Diagnostics is a diagnostic support tool only. It does not replace the manufacturer's technical manual, qualified service personnel, or required safety procedures.

• All diagnostic reports, recommendations, and guidance are generated using AI and publicly available sources. They are provided for informational purposes only.
• Always follow the machine manufacturer's official technical manual and safety procedures.
• Always shut down, isolate, and secure machinery before inspection.
• Never work beneath an unsupported header or near moving, pressurized, electrically live, or hot components.
• Qualified technician oversight is strongly recommended for all repairs.
• BellTech Software is not liable for any damage, injury, or loss resulting from actions taken based on information provided by the Service.

6. Intellectual Property

All content, software, designs, text, graphics, and other materials provided through the Service are owned by BellTech Software or licensed to us. You may not copy, modify, distribute, or create derivative works from our content without written permission.

You retain ownership of any diagnostic data, photos, and machine information you upload. By uploading content, you grant us a limited license to use, process, and store it solely for the purpose of providing the Service.

7. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms.

Upon termination:

• Your right to use the Service immediately ceases.
• Your account data may be retained for a reasonable period for legal, security, or operational reasons before deletion.
• Provisions that by their nature should survive termination (disclaimers, liability limitations, intellectual property) will survive.

8. Limitation of Liability

To the maximum extent permitted by applicable law, BellTech Software shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Service.

Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless BellTech Software, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes via email or in-app notification. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

12. Contact Us

BellTech Software

• Email: [email protected]
• Website: https://greenequipmentdiagnostics.com